Customer Service Survey

The Oneida County Veterans Service Office is committed to providing excellent customer service as well as helping our clients get every benefit to which they’re entitled. Please take a moment to respond to the following customer service survey.

4. Have you used our services in the past?
5. Have you visited our Facebook page at <a href="" target="_blank" rel="noreferrer noopener"></a>?

For questions 6-9, please rate on a scale of 1-10, with 10 being the best.

6. How satisfied were you with the response you received from our office?
7. Was the person you talked with knowledgeable?
8. Was the person you talked with friendly?
9. Overall experience in meeting your needs?
11. Would you like us to contact you regarding your experience with us? If you were not satisfied, we would really like to resolve the situation because you are very important to us.